In most cases, all sales are final.

Clearance sales items sold at a discounted price or any other non full price promotion are NON REFUNDABLE, NON EXCHANGEABLE.
Please note we do not refund or exchange based on a ‘change of taste’.
 

  • Please note – while we take all the care possible to ensure that you receive your goods, we cannot take responsibility for any damages or loss incurred during the delivery process
  • In the event that the size you are requesting is not available, or sells out before we process your exchange, we will issue you with an online store credit to be used with your next purchase.

We can only issue a cash refund on an order that is cancelled BEFORE we begin processing it.  All other instances of a return will be store credit only.

Please contact us @ info@shopbluepyramid.com a return/exchange request. If eligible, your request will be processed within 5-7 business days.