For all general inquiries please contact us at info@shopbluepyramid.com

For all other inquiries or information regarding sales or online orders contact us at sales@shopbluepyramid.com

Shipping Policy

We ship all in-stock items within 48-72 hours of receiving a completed order.
We use USPS/UPS for shipping services and a tracking number will be sent to the email address associated with your order.

Yes! We do ship internationally. Shipping rates may vary by country.

Typically your order will be delivered within 3-5 days after ship date.

Return Policy

In most cases, all sales are final.

Clearance sales items sold at a discounted price or any other non full price promotion are NON REFUNDABLE, NON EXCHANGEABLE.
Please note we do not refund or exchange based on a ‘change of taste’.

  • Please note – while we take all the care possible to ensure that you receive your goods, we cannot take responsibility for any damages or loss incurred during the delivery process

  • In the event that the size you are requesting is not available, or sells out before we process your exchange, we will issue you with an online store credit to be used with your next purchase.

We can only issue a cash refund on an order that is cancelled BEFORE we begin processing it.  All other instances of a return will be store credit only.

Please contact us @ info@shopbluepyramid.com a return/exchange request. If eligible, your request will be processed within 5-7 business days.

Complaints:

Any complaints about items or sellers may be sent to info@shopbluepyramid.com. There is no guarantee of a resolution. Each case will be viewed at individually, and the seller will be in contact as well.

Legalities:

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.

*The applicable sales tax will be charged to all orders.

Address:

500 Russell Street Suite 14

Starkville, MS 39759